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Customer Service Representative (Salary: 30,000/Year)

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发表于 2018-11-5 18:43:55 | 显示全部楼层 |阅读模式
Title: Customer Service Representative
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Job Status: Permanent, Full-Time
2 \6 n) B2 Z) u! v- D2 uLocation: Regina, SK, Canada! X  |& ^+ Q5 t0 Z5 C: A- ~! h8 ^
People needed for this position: 16 z- @4 ~' z: o) T# `! b; q

0 @$ x  w5 Y, l! yJob Summary:5 n4 ~" I. ?$ ]( X1 u. A8 j% u6 b
  • Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative.
  • We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem.
  • The successful candidate for this role will have a strong command of the company's customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.' [5 j" D' j3 i9 b& X" b6 i" n. u

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Responsibilities:
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  • Develops a strong understanding of client objectives and assesses their business strategies and needs in relation to their objectives.
  • Update customer information in the customer service database
  • Manages the client relationship and serves as a main point of contact.
  • Visits assigned clients to foster and maintain a strong relationship with the client.
  • Provides clients with thorough and timely quotes on all service proposals.
  • Completes special projects as assigned.
  • Attends and participates in meetings, conference calls, and seminars as required.
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Qualifications and Skills:. i& ^. {* p3 c; b$ l' J
  • Bachelor’s degree in marketing, business, or a related field preferred, or an equivalent combination of training and experience in relationship management.
  • Ability to remain professional and courteous with customers at all times
  • Must be available to work occasional nights, holidays and weekends
  • Excellent verbal and written communication skills
  • Minimum 1 year of experience in relationship management (preferred).
  • Excellent English language, grammar, and spelling skills for writing, editing, and proofreading, and orally communicating with clients
  • Language: MUST be fully fluent in English and Mandarin
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How to apply:) |) T& s: e. m! q' @9 U
We only accept candidates apply through Indeed: https://goo.gl/xoobMs
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